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We'd love to hear from you

Have a question, concern, or just want to say hello? Our team is ready to help you within 24 hours.

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Email Support
Usually replies in < 24h
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Live Chat
Available on the platform dashboard for verified users.
Mon–Fri · 9am–6pm WAT
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Telegram Community
t.me/creatorix — join thousands of earners and get quick answers.
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Office
Creatorix Ltd
Lagos, Nigeria
West Africa
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Legal & Privacy
For data requests, legal matters, or privacy concerns:
legal@creatorix.com

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Common questions

Frequently asked questions

Most withdrawals are processed within 24–48 business hours. Bank transfers may take slightly longer depending on your bank. Mobile money withdrawals are usually instant once approved.

The minimum withdrawal amount is ₦500. There is no maximum — you can withdraw your full balance at any time.

No. Each person is permitted one account only. Multiple accounts are a violation of our Terms of Use and will result in permanent bans and forfeiture of earnings from all associated accounts.

Creatorix is currently focused on Nigerian users, but we have plans to expand to other African countries in 2026. Join our Telegram channel to stay updated on new region launches.

You earn by completing activities on the platform — these include watching content, filling surveys, completing tasks, participating in challenges, and daily engagement. No referrals or large audiences required.

Click "Forgot Password" on the login page. We'll send a reset link to your registered email address. If you're unable to access your email, contact us at support@creatorix.com with your account details for manual verification.